The three directors of IRCM are the chairs of the founding organisations BABICM, CMSUK and VRA.
Karen is a Registered General Nurse by profession, who following a clinical career within acute, post–acute, community and vocational rehabilitation for people with acquired brain injury, moved into case management.
For over 20 years Karen has been involved in the establishment and development of child and adult case management services within the statutory, voluntary and private sectors. With specific expertise related to services for those with catastrophic injury, Karen has a particular interest in child brain injury and its’ associated challenges.
Karen has been a Director for a number of charities including Headway, and Trust Ed. She is an advanced member of BABICM and a past Council member.
Following 13 years at Bush & Company as Director and more recently Clinical Director, Karen completed mediation training in 2018, which further adds to her skill set and supports work undertaken within the case management arena. She continues to work as a catastrophic injury case manager via her own company and provides support, guidance and mentoring to others in the field
Throughout Deborah’s career as a nurse and case manager, her main aim has been to provide support and where indicated guidance in the use and development of recovery and rehabilitation services.
Deborah was one of the first to introduce case managed rehabilitation services to the UK insurance industry and over the years she has been prominent in influencing the ongoing development of proactive approaches to supporting people with disabilities. Deborah co-authored the first University accredited Case Manager training programme in the UK, Fundamentals of Case Management, went on to provide case management training within the NHS in respect to the Community Matron programme in its inception and remains active in training case managers as well as influencers and purchasers of case management and vocational services.
Deborah worked with a large multinational insurance services company until launching her own business which later went on to be the largest provider of case management services in the UK. She is now managing a portfolio of services independently working with insurers, employers, solicitors and individual injured parties developing and implementing disability management services focused on maximising recovery and reintegration of injured and ill clients into work and society.
Deborah was the first Chair of CMSUK, for three years Chaired the VRA’s Professional Development Committee and currently sits on the cross-party committee with APIL and FOIL working towards improving access and delivery of minor injury rehabilitation services. Her experiences have provided insight into political, economic, social and technological challenges that rehabilitation providers and recipients face in the UK and as a Chair of the VRA, she hopes to be instrumental in maintaining the evolution vocational rehabilitation.
Angela is the Managing Director and Consultant Case Manager of AKA Case Management Limited (from 2002) and has acted as a Brain Injury Case Manager since 1992. Her core professional qualification is that of Registered General Nurse Level one with relevant qualifications in Neurosurgical Neuromedical Nursing, Teaching and Assessing Clinical Practice, Counselling Skills, Postgraduate Certificate in Health Service Management and read for an MA in Art and Psychotherapy.
Her experience as a case manager has ranged from working within Heath Authorities mainly the Nottingham Health Authority (Nottingham Traumatic Brain Injury service), Charitable Trusts (Brain Injury Rehabilitation Trust) and private sector (Frenkel Topping and AKA Case Management).
Angela has previously been a committee member of BABICM during 1996 to 2005 and Treasurer from 1999 to 2004.